Dr. Sarah Mason is an Australian evaluator based in the United States. She is the Director of the Center for Research Evaluation at the University of Mississippi, where she spends her days evaluating social interventions to find out if they’re doing any good—and how they might be improved. Dr. Mason holds a Ph.D. in Psychology with a specialty in evaluating public policies, programs and interventions.

In March 2021, Dr. Mason returned to Australia and spent two weeks in hotel quarantine. During that time, she became troubled by the lack of established feedback and complaints systems for those in hotel quarantine.

Based on this experience, Dr. Mason is launching Quarantine Voices to ensure those who have experienced hotel quarantine can share their feedback with the public.

Dr. Lenz is a mental health professional and educator with specializations in community-engaged research and the use of data to support advocacy efforts for health equity.

Dr. Lenz is a Licensed Professional Counselor who holds a Ph.D. in Counselor Education and is currently pursuing a Masters of Science in Health Promotion at The University of Mississippi.

Anna Beavers is a first year law student at the University of Mississippi. She uses her background as a former open-source intelligence analyst to assist with research and data collection.

Individuals in hotel quarantine are vulnerable. Many are in isolation, without access to fresh air for a prolonged period of time. Their wellbeing matters. Their feedback matters.

Feedback and continuous quality improvement are key to ensuring the wellbeing of anyone who goes through quarantine.

— Dr. Sarah Mason